Our refund and returns policy lasts 24 hours from the delivery. If 24 hours passed since you’re the delivery, we can’t offer you a full refund or exchange.
And please do not cancel order after it’s been shipped from our store because we have to pay a fee to get the returned goods
Sure we are doing exchanges.
Usually takes more time than the normal Delivery time because we have to use another team to do the exchange.
Sorry we are not accepting any product returns or refunds.
However, if you find a damaged item when the goods are being delivered, please contact us via 0769240234 and point itself with Proof.
Usually takes more time than the normal Delivery time because we have to use another team to do the exchange.
Please inform us through calling to 0769240234 to cancel the order.
The cancellation should happen before the order is dispatched from gallecityonline.lk Warehouse.
Product will be sent to courier within 6 hours after placing the order.
Hence appreciate if you could inform us your cancellation within 6 hours from the order placed.
